UKHost4u is currently looking for a Technical Support Engineer well versed in Linux but primarily Windows administration.

Requirements:

• Excellent planning, analytical, troubleshooting and communication skills.
• 3+ years experience in ever Windows and Linux technical support
• In-depth knowledge and extensive hands-on experience with a full range software and associated technologies (Plesk, cPanel, OpenVZ, Hyper-V)
• Working knowledge of ticketing systems, network monitoring/management tools and experience with design/development/operational deployment of such systems.
• UK based with English as a first language

This job will be a home based position but will include a full UK salary, paid holiday allowance (currently 5 weeks per year) and full support and training. Salary will vary depending on experience and previous jobs. Your day to day requirements will be:

• Answer customer telephone calls.
• Communicate with customer via our ticket system and live chat
• Work on server issues and provide internal support to other colleges
• Maintain servers and security on both Linux and Windows

This position is for a full time employee but we might also consider part-time applications if you have the required skills. We also would give preference to anyone who lives near our data centre in Maidenhead, UK.

To apply send your resume and cover letter to jobs@ukhost4u.com.