This is a technical alert from UKHost4u. You maybe affected by this announcement if you have a shared hosting account with UKHost4u. Please review the following information.
Type of Accounts effected: Shared Web Hosting
- Platform: Linux
- Server: bluechip1.ukhost4u.com
- Scope of Work: Server Replacement / Upgrade
- Reason: Server has reached end of service life
- Time: Ongoing from 28/01/2013
Subject: Server Move: bluechip1.ukhost4u.com to cherry.ukhost4u.com
Dear Customers,
We are currently upgrading all of our older cPanel Linux shared hosting servers. This is being done to increase performance and remove older server equipment from our network which has reached the end of its service life.
We are about to begin the process of migrating all hosting accounts from the server bluechip1.ukhost4u.com to cherry.ukhost4u.com.
You may have noticed that this server has been suffering with a few problems recently so we are accelerating the schedule of this move to prevent further issues for our customers.
We do not anticipate any interruption to service while this migration takes place but as it involves a change of IP address and server hostname there are two things to be aware of.
If the name servers for your domain name(s) are not set to UKHost4u name servers (specifically ns45.ukhost4u.com and ns46.ukhost4u.com), the DNS records will not be updated automatically. In which case you will need to update your DNS records manually via your DNS provider. The new shared IP address of the server is 188.64.188.171. If you have a dedicated IP, please contact us to find out the new IP your account will be given. To find out what your name servers are set to you can do a lookup using this online tool:
http://www.intodns.com/
So long as they are set to ns45.ukhost4u.com and ns46.ukhost4u.com you do not need to make any changes.
Secondly, the hostname of the new server is cherry.ukhost4u.com. If your mail, database or FTP software is set up to use the “bluechip1.ukhost4u.com” or the old IP address then you will need to update it.
If you have any questions or queries please do not hesitate to contact us.
Hi,
My emails have got all messed up. Firstly they went offline and wouldn’t let me connect, so I searched it and found this page. I used the advice on here, and I changed the emails from bluechip1.ukhost4u.com to cherry.ukhost4u.com.
For most of the emails it did work, but for one it wouldn’t work as it is telling me my password is incorrect. So, I tried to login to the webmail online but when I searched for: cpanel.cleeclothing.com which I think I usually use to get to my webmail, it tells me that the server or IP address has changed. I don’t know how to change the IP address or if this is what I should do. Please help.
Thanks
Cleo
Sorry, don’t worry, I’ve sorted it