We are currently experiencing some packet loss on our primary Juniper core router within our Scotland Network.
We have talked with our networking engineers and they have suggested that we look to replace the faulty router within our core network with backup hardware.
As such we are in the process of bringing the backup kit on-line and installing the same configuration as our current core router. When this is done we will require to swap the traffic over to this unit.
As this will result in a small outage (expected to last less than 5 minutes) we will update this notification with a time that this will take place shortly. We normally try not to do network maintenance within office hours but due to this being critical we wish to undertake this ASAP.
Please contact support@ukhost4u.com if you have any questions.
We expect this replacement to now take place at 1:30pm GMT 08/03/2013. This post will be updated when it starts and then again when the work is complete.
The router swap is on plan for 1:30pm GMT and will last about 5 mins. I will post an all clear when done.
I can confirm this Emergency Network Maintenance has now been completed and we are going to continue to monitor the network over the next 24hrs, but expect this to resolve the situation.