Existing customers who have purchased hosting directly from UKHost4u can contact us directly via our support system:

http://support.ukhost4u.com/

You can still submit a support ticket even if you do not currently have a password for the support system. Upon submission of the ticket, a password and ticket reference will be automatically generated and emailed to the address entered. This password, along with your email address, will allow you to log in to the support area at any point in the future to track progress of your tickets.