3CX VOIP SOLUTION HOSTED IN THE CLOUD

Hosted 3CX PBX

Step into the future of enterprise communications technology, with our premium 3CX VOIP plans. 3CX features an intuitive yet comprehensive web based management control panel, letting you manage your IP PBX from anywhere. Find out today why 3CX is perfect for your enterprise communication needs.

3CX Managed Hosting Partner

3CX as a Hosted PBX

Communicate with your team wherever you are with mobile and desktop clients, with an internet connection.

IconCC Lite

Call Center Lite is great for a small enterprise business which may have up to 16 active calls.

Best for 10 – 50 users

£1000 – Per Year
  • Icon3CX Pro 16 Key
  • Icon16 Active Calls
  • IconCall Center Medium
  • IconAll Standard Features
  • IconCall Centre Features
  • IconSync with Office 365
  • IconCall Query against DB & CRM
  • IconWeb Conference
  • IconCRM Integration
  • IconCall Queuing
  • IconReal Time Statistics & Monitoring
  • IconSupervisor Agent Status Override
  • IconSLA Alerting
  • IconSwitchboard
  • IconWallboard
  • IconCallback
  • IconCall & Queue Reporting
  • IconBarge In / Listen In / Whisper
  • IconHot Desking

IconCC Medium

Call Center Medium can support up to 32 active calls and should be enough for most SME’s

Best for 50 – 250 users

£2000 – Per Year
  • Icon32 Sim Calls
  • IconCall Center Medium
  • Icon3CX Pro Key
  • IconAll Standard Features
  • IconCall Centre Features
  • IconSync with Office 365
  • IconCall Query against DB & CRM
  • IconWeb Conference
  • IconCRM Integration
  • IconCall Queuing
  • IconReal Time Statistics & Monitoring
  • IconSupervisor Agent Status Override
  • IconSLA Alerting
  • IconSwitchboard
  • IconWallboard
  • IconCallback
  • IconCall & Queue Reporting
  • IconBarge In / Listen In / Whisper
  • IconHot Desking

IconCC Large

Great for larger businesses needing support for up to 64 active calls at any one time.

Best for 250 – 1000+ users

£4000 – Per Year
  • Icon64 Sim Calls
  • IconCall Center Large
  • Icon3CX Pro Key
  • IconAll Standard Features
  • IconCall Centre Features
  • IconSync with Office 365
  • IconCall Query against DB & CRM
  • IconWeb Conference
  • IconCRM Integration
  • IconCall Queuing
  • IconReal Time Statistics & Monitoring
  • IconSupervisor Agent Status Override
  • IconSLA Alerting
  • IconSwitchboard
  • IconWallboard
  • IconCallback
  • IconCall & Queue Reporting
  • IconBarge In / Listen In / Whisper
  • IconHot Desking

Icon Alternatively call us on (0330) 0885790 or +44 131 5412328

Image

Smartphone Applications

Access your 3CX system anywhere and communicate wherever you are, with official smartphone applications available for both Android and iOS.

Image

Upgrade at any time

Need more resources for your 3CX setup, or expanding your business? No problem, with 3CX you can upgrade your existing setup at any time.

Image

Desktop Softphone

Turn your desktop computer into a fully functioning telephone, with an official desktop application for Mac & Windows to let you access your 3CX system.

Image

SIP Trunking

3CX supports SIP trunking, allowing you to make telephone calls to any number through an internet connection, wherever you are.

Image

Cut your costs

3CX helps you save money on your installation and maintenance, with lower calling costs and even free calls from office to office.

Image

Web Based Control Panel

Manage your 3CX installation through your favourite web browser, with an intuitive and easy to use graphical control panel.

Image

Web Conferencing

Start a video or audio conference with your colleagues wherever you are, with WebRTC through the desktop program or the smartphone application.

Image

Click to Call

With 3CX you can click any telephone number straight from your web browser, and 3CX will automatically call the number for you from the desktop softphone.

Image

Call Queueing

Set calling queues so that all of your incoming calls can be routes to specific queues, for your calling agents to pick up and handle appropriately.

Image

Digital Receptionist/IVR

Give your customers the best calling experience possible with a digital receptionist to route incoming calls to the desired call queues.

Image

Call Recording & Reporting

Set your 3CX system to automatically record all incoming and outgoing telephone conversations, and check reporting on all communications in your system.

Image

Statistics & Monitoring

3CX provides detailed statistics on all of your IP PBX’s communications in real time – with advanced monitoring and tracking tools to help you understand your system.

Image

Soft-Phone Support

Make or take calls from any computer or smartphone with full softphone support for most devices.

Image

Music On Hold

Set custom audio files or music tracks for your inbound callers to hear while they are on hold.

Image

Voicemail Config

Configure your FreePBX system’s voicemail to specific messages, voicemail numbers, and more.

Image

Website Live Chat & Talk

Configure 3CX to allow customers to talk with you via instant messages or voice messages, through your website with the free plugin.

Image

Online Presence

Set your online presence with 3CX so that all of your colleagues can see when you are Away, Busy, On Call, offline, or on lunch.

Image

Voicemail to Email

Send your saved voicemails straight to your email address inbox with 3CX, and even send voicemail transcripts to fax or email.

The Complete Enterprise VOIP Solution

3CX is the most complete enterprise grade VOIP PBX solution available. With a massive range of features that many larger businesses require nowadays, 3CX lets you take control of your communications between your team and with the outside world. Installation is quick and easy, with a simple setup wizard to get you started. No matter how many employees or remote workers you have, 3CX can accommodate you – provisioning new phones is simple, just plug in your phone and 3CX will configure it for you. 3CX also helps extend the functionality of your communications system, with a huge range of additional features such as call queueing, instant messaging, click to call, CRM integration, fax and voicemail support, and even WebRTC conferencing tools! With 3CX you can even take your complete setup and license with you if you decide to migrate elsewhere.

  • Fast setup
  • Web conferencing tools
  • Website live chat & talk
  • Deliver Voicemails and Faxes to inboxes
Image

Perfect for an enterprise or call center

3CX is a professional IP PBX system and as such, is ideal for larger businesses looking for a better telecommunications system such as enterprises or call center environments. Fully maintained by us, your private PBX solution features a range of tools which are perfect for help manage your incoming calls as well as your outgoing communications. A virtual receptionist can automatically deliver voice messages to your callers and route them to the correct calling queue, for your agents to resolve. The 3CX live chat & talk plugin also lets users interact with you through your website, so your customer support can help them more easily. Call reporting and recording is also included, so you can keep track of all inbound and outbound communications. Advanced queue strategies help give your users the best calling experience possible, while real-time statistics give you a better idea of what’s going on in your network.

  • Call queues, callback
  • Digital receptionist and switchboard
  • Call recording and reporting
  • Real-time statistics and monitoring
Image

Communicate anywhere in the world

One of the main reasons so many businesses choose 3CX for their communications solution is that you can make or take calls from anywhere in the world, as long as you have an internet connection. Utilising SIP trunking, 3CX allows you to use the official 3CX app from your smartphone to make or take calls to any extension in your company, or even make external calls. Windows and Mac is also supported, with a desktop client giving you access to a fully virtualized softphone. While on the move 3CX also allows you to set your status, so colleagues know when you’re away for example – with optional push notifications so you never miss a call. All you need to to is download the mobile application, and open the welcome email to automatically configure 3CX for smartphone!

  • Official Android & iOS applications
  • Desktop smartphone client
  • Call presence
  • No additional licensing costs for smartphones or softphones
Image

Web Browser Based Management Control Panel

Gone are the days of fiddling around with hardware switchboards and equipment. With 3CX, you can manage your complete telecommunications system wherever you are, through your web browser. The intuitive management control panel lets you configure every aspect of your 3CX setup, so you will have full control over how your VOIP system runs. Everything can be managed here, from provisioning new extensions, to organising call recordings, to upgrading telephone firmware. Statistics are also represented in an easy to read, real-time format, so you can always see exactly what’s going on in your network at any given time. The control panel also makes it easy and quick to add new telephones and extensions.

  • Phone and extension provisioning
  • Configure or upgrade phone firmware
  • Manage phone call queues
  • Organise call logs and listen to call recordings
Image