Email

Finding Missing Folders In Webmail

If you cannot find the email folders from your Webmail, they might not be enabled on your mail server.
You may enable them from the Folder Actions (Cog icon) within webmail when you are logged in.
***Note that this is for RoundCube

First, login to your webmail (www.yourdomain.com/webmail) using your full email address and account password.

One logged in, click on the “Folder Actions” (Cog icon) on the lower left corner of your screen and go to Manage Folders. The system will automatically give you the Folders section on the left pane of the window. From there, you can check the boxes of the folders you wish to be displayed on your webmail.

Keeping your Emails Out of the Spam Folder

In this article, we will show you some steps to prevent your emails from getting to your recipient’s SPAM Folder. Here are the tools that you may need to use:

**Email Authentication**

DKIM and SPF
The DKIM (Domain Keys Identified Email) and SPF (Sender Policy Framework) authentication helps verify the emails if they comes from a trusted sender.
DKIM is a validating system that detects email spoofing. This system allows your mail server to validate if the domain’s administrators authorized emails from your domain. The email messages includes a digital signature that the mail server uses to verify the sender’s public key in their DNS Records.

Difference Between IMAP and POP3 Protocols

IMAP and POP3 are both protocols used by mail servers but they are different on how they handle and store your mails.

POP3
This protocol lets you download the email messages and will delete them from the mail server automatically. You can only access the emails from the device where you have downloaded them. This protocol doesn’t need a constant connection while emails are being accessed and it can help conserve disk space utilization.

IMAP
On this protocol, the email messages are stored permanently in the mail server. You may access your emails from any device you log in to using your email account credentials. This protocol needs more dedicated disk space and constant connection while accessing and reading the emails.

How to set up email filtering with SpamAssassin

First, you need to Login to your cPanel account. (Don’t know how to login to your cPanel account? Click here)
To set up an email filtering with SpamAssassin in cPanel. You will need to create a Spam folder within your webmail.
Locate and click on Email Accounts under Email section.

 

 

You will be redirected to the Email Accounts page, then just select the email account you wanted to create Spam folder and click Access Webmail.

 

 

Choose which email clients you wish to use from the 3 as seen on the image below.

How to reset your email password – cPanel

First, you need to Login to your cPanel account. (Don’t know how to login to your cPanel account? Click here)
Locate and click on the Email Accounts under the Emails section.

 

 

You will then be redirected to the Email Accounts where it will show you the list of email accounts you have in your server.
From there, click on “Password and Authentication” button for the email account you wish to change the password.

 

 

After that, you will be asked to enter your preferred password.

 

How to set up email forwarding – cPanel

First, you need to Login to your cPanel account. (Don’t know how to login to your cPanel account? Click here)
Locate and click on the Forwarders under Email section.

 

 

You will then be redirected to the Forwarders main screen and will see the Create an Email Account Forwarder, Email Account Forwarders and Forward All Emails for a Domain sections.

 

 

To create and Email Account Forwarder, kindly click on the Add Forwarder button.

 

How to check email disk usage in cPanel

Email Disk Usage is a tool that allows you to see and check all of the mailboxes that have been created within your server, along with their current disk usage. This will let you manage and delete emails which can help you free up storage space.

 

To access the Email Disk Usage tool. First, you need to login to your cPanel account. (Don’t know how to login to your cPanel account? Click here)

 

 

You will the be redirected to the Email Disk Usage screen where you will see the current current disk usage for every mailbox on your Email Account.

How to create an autoresponder in cPanel

What is cPanel Autoresponder?

 

An Autoresponder is a feature within cPanel that allows you to configure automatic response messages in reply to emails that are coming in to a specific email account. This feature is very useful when you are unavailable or out on holidays and don’t have access to your email account.

 

To create an Autoresponder, first you need to login to your cPanel account. (Don’t know how to login to your cPanel account? Click here)

Locate the category “Emails” from the cPanel Home Screen and click on “Autoresponders”.

 

How to create an email forwarder in cPanel

First, login to your cPanel account. (Don’t know how to login to your cPanel account? Click here)

Locate the category “Emails” from the cPanel Home Screen and click on “Forwarders”.

 

 

You will then be redirected to the Forwarders page where you will see the options to create an Email Forwarder and a Domain Forwarder. You will also see the list for the current Email Account Forwarders and Domain Forwarders.

 

 

To create an Email Forwarder, click on the Add Forwarder button.

How to set up your email client – iOS

First, get the Mail Client Configuration from your cPanel / Plesk email account.

Login to your cPanel / Plesk account. (Don’t know how to login to your account? See links below.)

For cPanel – Click here

For Plesk – Click here

 

Within the cPanel Main Screen, go to Email Accounts then click on “Set Up Mail Client”.

This will show you the configurations for you to set up your mail client from your Android device.