How-To

How to login to UKHost4u VPN

This guide will show you how to connect to the UKHost4u VPN. Before you connect, you must have a username and password for your VPN account.

Windows 10

First, hit CTRL + S.

 

Next, Search VPN and hit “Change Virtual Private Networks” for Windows 10.

Now, select “Add New VPN Connection” and you should see the following:

 

Here you need to enter the following details:

 

Connection name: whatever you want (something memorable)

Server name: mikrotik.ukhost4u.com

Type of Sign-in: L2TP/IPSec with Pre-Shared Key

How to submit a support ticket

You can submit a ticket to UKHost4u for Support, Sales and Account related issues.

To submit a ticket you may access our homepage and locate the Support button on top of the page. When you hover over the button it will show a drop down menu showing the links going to our Community/FAQ pages, the Call Us page and the Raise Support Ticket page.

Just click on Raise Support Ticket.

 

 

You will then be redirected to the Submit Ticket page where you will see the options for Sales, Support and Accounts Department. Now, select the check box for the department you want to contact then click Next.