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How to view your Cloud Solutions log files?

Checking your log files is one of the most important ways of troubleshooting and understanding what is happening to your environment.

In this article we will show you how to view your log files and how to download or delete them.

How to view your log files?

1. Log into your UKHost4u Cloud Solutions dashboard with your credentials. If you haven’t registered your Free account, please refer to this article.

2. In your environment, click on the Log icon for the required node (see below).

3. This will open the logs tab at the bottom of your dashboard.

PLEASE NOTE: If your environment contains several nodes of the same type, you should be able to see your logs directly from the dropdown list.

Using the buttons above the log section you can:

  • Clear the log.
  • Refresh it.
  • Use Prev and Next buttons for navigating through.

How to refresh the logs?

If you wish to make the logs monitoring even more convenient, we have enabled by default the Auto refresh feature.

This avoids you to refresh the logs manually. As the current log file is set to be refreshed every 3 seconds, you can get the most up-to-date information, allowing you to track real time processes like installations or updates.

How can I delete my log files?

Directly from the log list you can easily delete the logs. Simply hover over the server log and click on the Bin icon or select it and press Clear.

How can I download my environment’s logs?

To download your logs files:

  1. Select the logs tab to download.
  2. Click on the Download icon.

PLEASE NOTE: all logs can be downloaded using FTP.

Below you can check the list of available log files per node:

NodeAvailable log files
Tomcat 6, 7
TomEE
manager
localhost_access_log
catalina
host-manager
localhost
Jetty{date}
request
GlassFish{date}
request
MySQL
MariaDB
mysqld
PosgreSQLpostgresql-{day of week}
CouchDBcouch
MongoDBmongod
Apacheaccess-log
dummy-host
error_log
NginxPHPerror
access php-fpm
Nginx balancertcp_access
error
error_log
access
localhost
Memcachedmemcached
Node.jsnode

PLEASE NOTE: when a new vcs_update pull log file is added to your Maven node (for Java) or Apache/NGINX application server (for PHP) when using the remote GIT/SVN repository for deploying your application. It contains the information on your project’s building and deploying.

Need our help?

You need our assistance? Feel free to contact our technical team using our live chat or our ticket platform.

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